Security & Compliance

Compliant infrastructure you can build a regulated business on.

DrCare247 carries the heavy, repeatable compliance work — secure infrastructure, credentialed providers, accredited pharmacy and lab partners, and audit trails — so you can launch and scale healthcare under your brand with confidence.

HIPAASOC 2PCAB pharmacy partnerSurescriptsLegitScriptCLIA labs
The Shared-Responsibility Model

You keep clinical control. We carry the compliance weight.

Running healthcare means real regulatory obligations. We draw a clear line: DrCare247 operates the secure, compliant infrastructure, and your organization keeps authority over clinical decisions and the licenses you hold.

DrCare247 carries

  • HIPAA-grade platform, encryption & access controls
  • Audit logging across the system
  • Provider credentialing & verification support
  • Compliant pharmacy & lab routing
  • Business Associate Agreements (BAAs)
  • Infrastructure monitoring & incident response

You keep

  • Clinical & prescribing decisions
  • Your professional licenses & standard of care
  • State telemedicine & licensing rules
  • Patient consent & program approval
  • Controlled-substance oversight where applicable
  • Your brand, policies & patient relationships
Certifications & Standards

The standards behind the platform.

DrCare247 is built to the standards regulated healthcare requires — and partners only with accredited, certified providers across the stack.

HIPAA

Administrative, physical, and technical safeguards for protected health information, with BAAs in place.

SOC 2

Controls for security, availability, and confidentiality, independently examined.

PCAB pharmacy partner

Compounded fulfillment through a PCAB-accredited pharmacy partner — not an owned facility.

Surescripts

Electronic prescribing routed through the Surescripts network, including controlled-substance e-prescribing where authorized.

LegitScript

LegitScript-certified pharmacy and telehealth practices, supporting compliant advertising and merchant processing.

CLIA labs

Diagnostics ordered and resulted through CLIA-certified laboratory partners.

How We Protect Data

Patient data, protected end to end.

Encryption in transit & at rest

Data is encrypted over the wire and in storage using industry-standard protocols.

Role-based access control

Least-privilege access, scoped by role, with SSO and granular permissions.

Audit logging

Access and changes to records are logged for traceability and review.

Monitoring & incident response

Infrastructure is monitored, with defined processes for detection and response.

BAAs & data agreements

Business Associate Agreements govern how protected health information is handled.

Data segregation & backups

Tenant data is logically separated, with regular backups and recovery procedures.

Compliance Across the Stack

Every layer of care, on compliant footing.

ProvidersCredentialed and state-licensed clinicians, with verification and ongoing oversight support.
PharmacyA PCAB-accredited, LegitScript-certified pharmacy partner for retail and compounded fulfillment.
LaboratoriesCLIA-certified lab partners for ordering, processing, and resulting diagnostics.
e-PrescribingSurescripts-connected prescribing, including controlled-substance e-prescribing where authorized.
PlatformHIPAA-grade, access-controlled, and audit-logged — the connective layer for the whole stack.

Have a security or compliance question?

Tell us about your model and where you plan to operate — we'll walk through how the shared-responsibility model applies to your program.