FAQ

Yes, we are very transparent from the start, and the platform, as well as all the data, will be 100% yours.

The base fee starts as low as $15/doctor/month. However, the price may vary based on the total number of doctors, features and the level of customization that you request for your practice.

Once you have decided to onboard with us, we will send you an implementation form. Upon completion of this form, our team will finish configuring your platform.

If no customization is requested, we can set up your account within a couple of days. On the other hand, if you request for customizations and new features, then it takes about two to four weeks based on the level of customization.

We do not charge an additional fee, however, standard credit card processing fees may apply from the payment gateway that you choose.

The patient is required to enter a credit card in order to request and confirm the appointment. The doctor will start the consultation and do the sign-off. In general, the patient will be charged only after the consultation is done and signed off by the doctor.

No problem! It can be managed from the admin panel, so the doctors will have the option to sign-off for free.

Yes. There is no compromise when it comes to patient privacy and security. We designed the entire DrCare247 workflow with HIPAA in mind.

Yes. We work with a payment processer to get your platform PCI certified.

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