Integrations that strengthen a telemedicine platform

4 Integrations that Strengthen a Telemedicine Platform

1. ePrescriptions

This integration is very important because it brings another level of convenience to both the physician and doctor, in addition to the ease of a virtual visit. The doctor should be able to easily prescribe medication through the telemedicine platform, and send it to the pharmacy of the patient’s choosing. This way, the patient does not have to travel much to get their medication in their hand, and can even opt for it to be shipped from their preferred pharmacy! DrCare247 telemedicine platform is unique because it is an all-in-one platform where the doctor does not have to deviate to another window or page after he meets the patient. The doctor can simply enter the prescription information and send it directly to the pharmacy. We use DoseSpot for our ePrescription capability, which is unique because it identifies drug-to-drug interactions and when it detects any issue, it will alert the doctor. The patient can rest assured they will get their medication properly in the right time.

2. HD Audio/Video Calls

The workflow to join an audio or video call should be made extremely easy for both the patient and doctor. At the click of a button, the patient should be led to the call window on whichever device they are using (computer, tablet, phone). The doctor should also be able to see the patient health history in an efficient manner, and then join the call quickly as well. Here at DrCare247, we offer a unique communications API that can connect doctors with patients, called Hummy. With Hummy, we offer a secure and easy integration with your system, with no installations or plug-ins required! Our system can also accommodate HD calls at lower internet bandwidth, which is a crucial feature that will benefit patients in remote areas.

3. Remote Patient Monitoring

Remote patient monitoring is a new trend and is here to stay, even after the COVID-19 pandemic. There has been a significant increase in the utilization of RPM since the pandemic started, especially due to the convenience it brings to patients. It can involve various elements such as wearable devices, phone apps, and software on computers, and is often enabled through Bluetooth technology. Seamless integrations are paramount to making for efficient RPM for patients. Another crucial element that is needed for a successful RPM system is a workflow being set in place for sending alerts to the patient and doctor when abnormal metrics are detected. If there is any delay in this alert system or confusion caused to either end, it can end up harming the patient. We have you covered for your RPM needs here at DrCare247, and understand how important it is to get in touch with your patients as quickly as possible. Our platform not only provides RPM capabilities for patients, but at a push of a button can initiate a video or audio call with a doctor for an immediate virtual visit.

4. Payment Gateways

Another very important integration that allows for smooth integration with clients is the payment gateway component. Ultimately, there needs to be a workflow in place that can allow patients to pay for consultations with their providers, and it needs to be built into the telemedicine platform. With our integration partners, we are able to offer payment gateways to clients within the US as well as internationally. The payments can be routed to the agency we work with, or directly to the individual doctors. Here at DrCare247, we have successfully integrated payment gateways for white-labeled telemedicine platforms that are being used for various clients around the world. Some examples of payment gateways we have implemented are CardConnect, PayPal, PayU, Azul, CCAvenue, PesaPal, and SSLCommerz.

Get in touch to learn about what other integrations we can offer you!

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