5 Common Myths of Telemedicine

1. It’s not secure

When it comes to patient information, it should be the highest priority to keep it secure, during both the storage of data and the actual consultation itself (video, audio, or chat). The patient’s health history, medication, and consultation summaries should be kept in an enterprise-level, secure space as part of a virtual practice, bringing comfort to not only the patient but the doctor as well. In addition to this, the platform that is used for the video and audio call should be as secure as possible. This is why mediums like Skype and FaceTime should not be used for video consultations, rather than a properly HIPAA-compliant medium. Here at DrCare247, we have our own video/audio API called Hummy, which provides secure connections for consultations!

2. It will cost too much

An in-person visit can not only cost hundreds of dollars for a patient, but there will also be other indirect costs such as time lost at work and time being spent traveling to the appointment. Sometimes, a costly appointment for a simple checkup that will only last a few minutes can even add up to obscene amounts. Telemedicine consultations are made to be extremely affordable in comparison to in-person visits. Patients and providers can both save time and money by using a platform like DrCare247.

3. It won’t be necessary after COVID-19

We are now seeing a fundamental shift in the way that healthcare is delivered to patients, leading to patients preferring virtual visits over in-person. This is here to stay even after the pandemic, as patients realize how convenient and cost-effective virtual visits are for them, since they are utilizing them for the first time. The biggest factor is convenience and increased access to care, especially for patients living in remote areas. At the click of a button, they can see and speak to their doctor, allowing them to arrive at a solution to their issue much quicker.

4. In-person appointments are better

It may be perceived that in-person appointments are more effective in treating a condition. The COVID-19 pandemic has proved that this is not the case, as patients are able to quickly see a doctor for common and chronic conditions, saving them time and painful journeys to an in-person visit. Telemedicine is especially effective for common conditions, as these can be easily diagnosed and treated through a video call. In addition to this, easy scheduling allows for the quick booking of appointments, so that patients can be seen at a time that is convenient for them. This prevents scheduling issues and travel time associated with an in-person visit with a doctor.

5. It’s hard to use

One of the critical aspects of having effective telemedicine services is to have an easy and simple user interface, for the patient and doctor. Once both ends have to start thinking about what buttons to push, how to join a call, etc., this will cause confusion and a negative experience. We here at DrCare247 are known for having one of the simplest, cleanest user interfaces on the market. Don’t take our word for it – schedule a demo today and see for yourself!

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